We understand the importance to you of how personal information is collected and used, and we are committed to privacy and data protection. This statement describes the practices which guide Tiede, Valdés & Company, LLC and its affiliates ("TIVALCO" or "we"). It addresses our privacy practices for information that identifies an individual ("Personally Identifiable Information") transmitted to TIVALCO via this website, e-mail, fax, or mail.
Collection and Use
TIVALCO does not collect any Personally Identifiable Information from you except when you expressly volunteer it. This includes when you:
- Register for a TIVALCO seminar electronically or via mail
- Request information about TIVALCO's products and services
- Request contact with a TIVALCO representative
- Provide TIVALCO with feedback about our products, services, or your website experience
TIVALCO is the sole owner of the information collected on this website. We will not sell, share, or lease Personally Identifiable Information other than as disclosed below. This information is used to respond to your requests and inquiries and to communicate timely information and special offers. You can choose not to receive such information by e-mailing webmaster@tivalco.com or by calling TIVALCO Customer Service at (786) 206-7759, ext. 300.
If you register for a seminar or pay for products and services using a credit card, contact information (such as name and shipping address) and financial information (credit card number, expiration date) is required. This information is used for billing purposes and to fill orders, and to reach you if we have trouble processing an order.
Personally Identifiable Information is also collected when you apply for a position with TIVALCO; in these cases it is used only to process and evaluate the application. Information you give us may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources, to make our future marketing efforts more efficient.
Sharing Personally Identifiable Information
TIVALCO shares Personally Identifiable Information collected electronically through its website in the following ways:
- With an outside shipping company to ship orders, and/or a credit card processing company to bill for goods and services purchased through the TIVALCO website
- With business partners and sponsors who help provide specific jointly developed and marketed products and services — we do not permit these partners/sponsors to sell or share this information with third parties
- To investigate any claim or suspicion of a violation of the Terms of Use governing this site, to assist law enforcement investigations, or as otherwise required by law
If you receive information through TIVALCO or a partner that you prefer not to receive, you can request removal from the active mailing list by e-mailing webmaster@tivalco.com or calling (786) 206-7759, ext. 300.
TIVALCO may transfer Personally Identifiable Information to a third party in the event of a sale of stock, merger, consolidation, or other transfer of all or a portion of TIVALCO's assets, whether voluntary or by operation of law.
Cookies — Not Linked to Personally Identifiable Information
A cookie is a piece of data stored on a visitor's hard drive. These cookies do not identify, monitor, or track any Personally Identifiable Information; TIVALCO may use this information only to analyze trends, track visitor movement, and gather broad demographic information for aggregate use. If you reject a cookie, you may be limited in some areas of the site. Consult your browser's Help section to accept or reject cookies. TIVALCO may also use a service with cookie technology to measure aggregate site traffic and visitor behavior.
Links
We may provide links to third-party websites as a convenience to visitors. This policy applies solely to information collected by the TIVALCO website — third-party sites are not covered by this policy, nor are we responsible for their content, security, or privacy practices. We encourage you to read the privacy statement of any linked website that collects Personally Identifiable Information.
Security
This website takes reasonable precautions to protect Personally Identifiable Information submitted to TIVALCO. When possible, Personally Identifiable Information is encrypted and protected using SSL software. Questions about privacy on the TIVALCO website can be sent to webmaster@tivalco.com.
Correction / Updating Personal Information
If your Personally Identifiable Information changes (such as a zip code), or if you no longer wish to receive our services, we will provide a way to correct, update, or remove it — through webmaster@tivalco.com or by calling (786) 206-7759, ext. 300.
If you wish to review the data we have on file about you, send a written request with a check payable to Tiede, Valdés & Company, LLC for US$15 (handling fee) to: Customer Service Center, P.O. Box 4524, Miami Lakes, FL 33014.
Notification of Changes
If we decide to change our privacy policy, we will post those changes in this Privacy Statement section so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Problems or Complaints
If you believe there has been a violation of the terms of this policy, please contact webmaster@tivalco.com. We will investigate, take appropriate action, and report back to you within a reasonable period of time.